Artificial have announced its new partnership with Capita Scaling Partner (CSP), a start-up development unit committed to securing growth and expansion for promising young companies. CSP gives start-up businesses the opportunity to grow rapidly, with access to valuable business tools such as scalable services, new consumer channels and a global network of retailers and insurers.

Through this strategic partnership, Artificial gains the tools necessary to continue its rapid growth in the InsurTech market, where it provides world-class disruptive technology to a sector that has until traditionally lagged behind other financial industries. The company will work with CSP over the long term to deliver an innovative digital solution to customers and offer new distribution channels for Capita clients.

Artificial’s technology strengthens Capita’s existing BPO insurance offering and brings exciting products to clients who want to offer a frictionless user experience to their customers. This partnership ensures that Capita continue to provide innovative solutions to their client base.

Damian Arnold, CEO of Artificial, explains:

Everyone at Artificial is excited by our strategic partnership with Capita and the potential opportunity we will create together. We have delivered real benefit for our existing clients and their customers and we believe our partnership will dramatically increase the scale and pace of change we can deliver.

The insurance sector is undergoing significant change and through our partnership we want to support Capita’s existing clients, as well as new ones, to embrace the opportunities that new technology is providing. Our exceptional team has developed proven digital solutions which deliver tangible benefits to our customers from day one and we are continuing to invest in our machine learning capabilities which will provide our customers with a competitive edge in the future.

Damian Arnold, CEO of Artificial

Jon Lewis, CEO of Capita, believes the partnership ‘is part of the realisation of our purpose to deliver positive outcomes for our existing customers and bring them innovative digital solutions which enable them to overcome operational challenges and ultimately delight their customers.'

After extensive due diligence of the merits of multiple insurtechs by our in-house insurance experts, Artificial was proven to have the most compelling offer with industry leading digital solutions, delivered by a world-class team of data scientists, developers and industry experts. This partnership is strategically important to Capita as it looks to dependably delight clients, using its valuable insights and our sector expertise to deliver material benefit in its core sectors.

Jon Lewis, CEO of Capita